Play Responsibly
Gambling should be fun — never a problem. At Betmonie, we want you to enjoy our games safely and responsibly.
Most people play for fun, but for some, gambling can become harmful. That’s why we’re committed to promoting responsible play, helping you stay in control, and providing access to free, confidential support whenever you need it.
Keeping Control
Here are a few ways to make sure gambling stays fun:
- Set a budget before you play and stick to it.
- Never gamble with money you can’t afford to lose.
- Don’t try to chase losses.
- Take regular breaks — and don’t play when you’re tired, upset or under pressure.
- Treat gambling as entertainment, not a way to make money.
If you ever feel you’re losing control, we can help.
Tools to Help You Stay in Control
We’ve built simple tools into your Betmonie account to help manage how you play:
- Deposit Limits – Set how much you can deposit daily, weekly, or monthly.
- Loss Limits – Control how much you can lose within a chosen timeframe.
- Reality Checks – Get reminders showing how long you’ve been playing.
- Time-Outs – Take a break from gambling for a few days or weeks.
- Self-Exclusion – Take a longer break (6 months or more) if you need to stop completely.
- Account History – View all your play and spending to track your activity.
To use these tools, log in and visit your Account Settings → Responsible Play section.
Recognising a Problem
You might be developing a gambling problem if:
- You spend more than you can afford.
- You feel anxious or guilty about gambling.
- You gamble to escape stress or problems.
- You lie to friends or family about how much you play.
- You find it hard to stop, even when you want to.
If any of these sound familiar, it’s time to reach out for support — help is available 24/7.
Get Free, Confidential Help
If you or someone you know is struggling, these organisations offer free, confidential advice and support:
Underage Gambling
It’s illegal for anyone under 18 to gamble or open an account with Betmonie. We use strict age and identity verification checks to keep our platform safe.
If you're a parent or guardian, you can use filtering tools to block access to gambling sites:
- NetNanny
- CyberSitter
- GamBlock
Need a Break?
If you need time away from gambling, you can self-exclude directly through your Betmonie account, or viaGAMSTOP, the national self-exclusion scheme.
Register free at www.gamstop.co.uk to block your access to all UK-licensed gambling sites for a chosen period.
Our Promise
We’re here to make gambling safe, fair, and enjoyable for everyone. Betmonie will always:
- Protect customers from gambling harm.
- Promote responsible gambling at every stage.
- Support any player who asks for help — no judgment, no delay.
Your wellbeing always comes first.
Remember
Play for fun. Play smart. Play responsibly.
If it’s no longer fun — stop, take a break, and talk to someone.
Help is always available.
Need to talk?
Email: support@betmonie.com
Helpline partners: GamCare – 0808 8020 133
